Terms of service.
By booking dog training or pet sitting services, the Client agrees to all terms listed in this Agreement. These terms ensure safety, clarity, and high-quality care for both the pet and service provider.
The Client confirms that:
All pets receiving services are up to date on vaccinations (Rabies, Distemper/Parvo, Bordetella recommended).
Pets are free from contagious diseases, fleas, ticks, and parasites.
Any known medical or behavioral concerns must be disclosed prior to service.
If a pet becomes ill or aggressive without prior disclosure, services may be stopped immediately and no refund will be issued.
3. Behavior & Safety
The Client must disclose:
Any history of aggression
Resource guarding
Anxiety, reactivity, or bite incidents
Special triggers (noise, children, other dogs, etc.)
The Trainer/Sitter reserves the right to decline or discontinue services if a pet poses a safety risk.
The Trainer/Sitter is not responsible for injuries or damages caused by the Client’s pet due to undisclosed behavior issues.
4. Training Terms
Dog training results depend heavily on the Client’s consistency. The Client understands that:
No trainer can guarantee behavior outcomes.
Training requires practice outside of sessions.
Failure to follow instructions may affect progress.
Progress varies by dog, age, temperament, and environment.
The Client agrees to actively participate in training and follow the trainer’s guidance.
5. Pet Sitting Terms
During pet sitting or drop-in visits:
The Sitter will provide care as agreed (feeding, walks, medication, cleaning, etc.).
The Sitter will notify the Client of any concerns or emergencies.
The Sitter is authorized to seek veterinary care if needed.
The Client is responsible for all veterinary costs.
The Sitter is not liable for damage to the Client’s home if the pet causes destruction due to anxiety, illness, or behavior issues.
6. Payment & Fees
Payment is due before or at the time of service, unless otherwise discussed.
Returned payments or chargebacks may result in cancellation of future services.
Additional fees may apply for:
severe aggression
last-minute bookings
additional pets
holiday visits
extra cleaning needs
7. Cancellation & Refund Policy
Training Sessions:
Cancellations within 24 hours: no refund
Cancellations 24+ hours in advance: may reschedule
Pet Sitting:
Cancellations within 72 hours: 50% fee
Cancellations within 24 hours: no refund
No-shows result in total loss of the session fee.
8. Emergency & Liability Release
The Client authorizes the Trainer/Sitter to:
Seek veterinary care if the pet becomes injured or ill
Use the Client’s preferred veterinarian when possible
Use an emergency vet if needed
The Client agrees to reimburse all medical expenses.
The Trainer/Sitter is not responsible for:
Loss, injury, or death caused by natural causes, unforeseen accidents, or the pet escaping due to faulty equipment provided by the Client
Damage to property caused by the pet
Injuries resulting from the pet’s behavior
9. Equipment & Environment
The Client agrees to provide:
Safe, well-fitting equipment (harness, collar, leash)
An appropriate environment for training or sitting
Any medication, food, or supplies needed
If equipment is unsafe, training may be paused until corrected.
10. Photos & Media
The Client authorizes the Trainer/Sitter to take photos or videos of the pet for:
Progress documentation
Social media posts
Marketing materials
No personal client information will be shared.
The Client may opt out by notifying the Trainer/Sitter in writing.
11. Keys & Home Access (Pet Sitting Only)
The Client agrees to provide secure access to the home.
The Trainer/Sitter is not responsible for:
Faulty locks
Alarm malfunctions
Loss or damage to property unrelated to sitter negligence
Keys and garage codes will be returned at the end of the service period if required.